Mortgage Express customers - important information
If your monthly Mortgage Express Direct Debit payment was due to be collected by us on either:
- Friday 29th August 2014 or
- Monday 1st September 2014
... it was actually collected from your bank account on Wednesday 3rd September.
The delayed collection of your direct debit will not affect your payment record/account. There is no need to contact us about this matter, unless you feel that you have been adversely affected by it.
Please accept our apologies for any inconvenience caused.
Note: Bradford & Bingley accounts are not affected.
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