We are committed to providing a service of the very highest standards; however we recognise that sometimes things can go wrong. When they do, we want you to tell us so we can put them right as soon as possible.
You can find out more about our complaints procedure here.
You can also contact us by email at: firstname.lastname@example.org
Bradford and Bingley/Mortgage Express take the confidentiality of your request very seriously. However the security of customers' browsers cannot be guaranteed. For this reason please do not include any account information or personal information in your e-mail to us. Please supply your telephone number to allow us to deal with your enquiry. We will not supply responses by e-mail containing personal information.