Other Products

Bradford & Bingley and Mortgage Express no longer sell any new savings, insurance or investment products.

The vast majority of these accounts and policies have transferred to other providers who are now responsible for managing them and supporting existing customers.

Please contact your existing provider for further information. You may also find it helpful to read the information below.

Savings accounts

All Bradford & Bingley savings accounts were transferred to Abbey (now Santander) in September 2008. For more information about your account:

  • Visit your nearest Santander branch in person – click here for more information;
  • Contact Santander – click here for details; or
  • Log on to your Santander account here.

Please do not contact us about your savings account as we no longer hold information about it and will therefore be unable to help you.

Insurance & protection

Bradford & Bingley plc sold and transferred its insurance businesses (including home, motor, travel and PPI insurance) in 2010.

Please refer to your latest policy documentation for all product information and ways of contacting your current provider. Please do not contact us about your policy as we do not hold any information about it and will therefore be unable to help you.

Wealth & investments

If your existing investment product was originally arranged through Bradford & Bingley plc, your investment continues to operate as per its existing terms and conditions.

Who is responsible for my policy now?

  • We are responsible for existing investments purchased via Bradford & Bingley before 2005. Call us on 0330 159 2590* to speak to us about your policy;
  • Existing investments purchased via Bradford & Bingley since 2005 are now the responsibility of Santander. Click here for ways to contact them.

Please do not contact us about policies taken out since 2005 as we do not hold any information about these and will therefore be unable to help you.

CCA to MCOB regulation changes

March 2016 update: There will be a change to Consumer Credit Act (CCA) regulated loans from 21 March 2016.

From 21 March 2016 secured second charge mortgages that are regulated by the CCA will become regulated by the Financial Conduct Authority (FCA) Mortgage Conduct Of Business (MCOB) rules instead. This means there will be slight differences to your annual statements and the way you are informed of changes to interest rates, but otherwise loans will continue to operate in the usual way and you don’t need to do anything.

For more information on the changes please click here to view the latest Frequently Asked Questions.